Refund policy

Refund And Return Policy

 

REFUND AND RETURN POLICY

•Manav Mobile wishes its customers the best shopping experience to enhance their lives. As opened or used products cannot be reused or resold, the items cannot be returned to the seller once delivered.

•Our products contain active natural extracts and ingredients and damages due to neglect, improper usage or wrong application will not be covered under this Policy. This also does not cover repercussions arising out of specific sensitivities towards a product/ ingredient and you are advised to do patch tests as cautioned in every product.

 

Refund Policy

Manav Mobile is not responsible for any damage after the delivery of the products.
An unboxing video is mandatory with the original packaging in case of claims on missing items / leakage / breakage or damage / incorrect product, which has to be made.
Any cash on delivery refunds shall be credited to the bank account provided by the customer in the above manner within 4-7 working days.
A claim of refund should be made within 24 hours of order delivery with the aforementioned details.
If accepted, your refund may take upto 7 days to be credited from the day of refund acceptance by Manav Mobile.
Manav Mobile will provide all the details with relevant screenshots along with the transaction id once the refund is initiated.
All prepaid order's refund will be credited within 7 days to end costumer to original payment mode.

 

Return Policy

•In extreme cases of damaged product delivery (leakage / broken / missing items) due to transit, a refund / exchange can be initiated after a thorough verification of the refund policy.

You can raise a request of return within 7 days of delivery. 

Exchange product will be delivered within 7 days to end coustmer. 

 

Cancellation Policy

Orders can be cancelled within 24 hrs of the order confirmation.

Cancellation of orders can be processed before their dispatch from the warehouses only. A gateway charge of 2.5% shall be levied against your order for cancellation.
A refund for paid orders shall be credited to the original payment account within 7 days of cancellation acceptance.
Orders cannot be cancelled once shipped from the warehouses and an amount of 75 will be deducted once the order is shipped and if it is returned back to the seller (prepaid orders).